The Player Journey: Maximizing Opportunities Before, During, & After the Game
Delivering Game-Changing Immersion
The Player Journey
Maximizing Opportunities Before, During, & After the Game
Speaker Session
The Talk
Escape rooms are the product; they are the reason to visit your business. As a player, we want your game to be amazing. However the game itself is just one part of the overall experience that companies provide.
Each player goes through their own journey of discovery, booking, arrival, game-play, and processing – for every single game. In our session, we’ll explore opportunities to excel or fail in each step of the journey, and how to turn more players into repeat players.
Repeat players are the end goal. They guarantee the longevity of your business and craft.
The Speakers
Lisa and David Spira founded Room Escape Artist in 2014. There they publish daily well-researched, rational, and reasonably humorous escape room reviews, design tips, player tips, and industry commentary.
Their professional expertise includes User Experience and Speech Writing (David) and Language Technology and Data Analytics (Lisa). They have experience managing projects, teams, and products in different areas of technology.
They are best known for:
- Golden Lock Award
- Annual Escape Room Industry Report
- Comprehensive Escape Room Directory
- Escape Immerse Explore Tours
- RECON: The Reality Escape Convention
- The Reality Escape Pod, a podcast exploring immersive gaming
- Speaking Engagements & Media Appearances
Lisa and David have been featured as industry experts in The New York Times, The Wall Street Journal, and on a CBS Sunday Morning segment. They are the escape room industry’s most prolific leaders.