Off The Couch is the all-in-one venue operations platform built by escape room operators, for escape room operators. Created by Nick and Jana Schilbe, a husband-and-wife team who have run their own venue since 2017, OTC comes straight from lived experience. They have played over 1,900 escape rooms, more than any other vendor in the industry. Around 900 locations worldwide run their entire operation on OTC, from a single room to large multi-location groups.
One platform runs everything, and every feature works across every location. Unlimited users, full role-based access control, and nearly everything we build comes straight from customer requests through our 500+ owner Discord, weekly town halls, and a public roadmap you vote on.
Bookings, Gift Cards & Ticketing – The most customizable booking software you’ll find, with resource management nothing else gets close to. Unlimited booking pages, control down to the individual time slot, dynamic slot pricing, a drag-and-drop kanban board, and cascade scheduling that proves out more revenue.
Reporting & Analytics – Build reports and dashboards on every data point in your business, no restrictions, with full multi-location rollup. Your data, shaped your way.
Event Management – In-depth tracking of events, objectives, and GM performance, with a built-in hint system and in-room customer display for timers, media, and live GM-to-player communication. Plus customizable checklists for resets, maintenance, and every operational task.
Marketing & Email – UTM tracking that ties every transaction to its source, affiliate support, Google and Facebook ads management, and surveys. Build an unlimited number of fully custom email templates for any occasion, triggered off almost any action in the system. Map them per event or go far beyond that, with dynamic data pulled from any field. Replace your mass-marketing service too and only pay for the emails you send.
Waivers & Photos – Flexible digital waivers with custom fields and multiple types for any game or group. Full-quality photos stored forever with custom branded overlays, tied to player profiles and opt-outs.
Point of Sale – Gateway-agnostic POS on Android and iOS that isn’t locked to any payment processor, with direct support for all Stripe Terminal hardware. Syncs live to OTC so bookings, payments, customers, and inventory stay connected in real time.
Operations – Inventory for merch, food, and drinks, plus project management and time tracking to run your team, your tasks, and your new room builds in one place.
Integrations & API – Connect the tools you already use, like Google Calendar, GA4, Meta Pixel, and Google Tag Manager. Our full public API lets you push data both ways, from syncing bookings to sending live in-room game data straight into OTC.
Seamless Onboarding – Switching platforms is the scariest part, so we make it painless. Migrate your full dataset and upcoming bookings in minutes for a clean switchover, then use our AI assistant powered by Claude and guided setup wizard to get configured fast. And your data is always yours: we’ll never delete it or lock you in.
Sign up for a trial during RECON and free data migration is included. Switching platforms is the scariest part of trying new software, so we take it off your plate. We’ll migrate your full historical dataset and all upcoming bookings at no cost, giving you a clean switchover with no downtime and no juggling two systems. Just start your trial at RECON to redeem.
Start your trial at RECON and get 45 days instead of our usual 30 to run your real operation on OTC, no credit card required and every feature unlocked, from bookings and reporting to email automation and POS. Sign up during the event and free data migration comes with it, so you can switch over cleanly and see the platform working with your own data.
Sheraton Laval Hotel
2440 Laurentian Autoroute, Laval, Quebec H7T 1X5, Canada
A limited number of discounted hotel rooms are available at the RECON 26 hotel and venue, the Sheraton Laval Hotel.
Our block of rooms on-site at The Sheraton Laval Hotel is SOLD OUT.
Luckily, we have secured a second, smaller block of rooms at Le St-Martin Hôtel & Suites. This is a 5-minute drive away from the RECON venue. If you missed out on the original room block, Le St-Martin Hôtel & Suites is our choice among the many hotels in the area. They are providing a special RECON rate of $209 CAD per night (plus taxes) that includes breakfast, wifi, and parking.
How to Book
You can also call the Reservations Manager Kayla’s direct line (450) 902-3007 and mention the Room Escape Artist group. If you are looking to extend your stay longer than 3 days, call Kayla, and she will honor the group rate if possible, depending on the dates of your stay.
Note that even if you stay off-site, you can park at The Sheraton Laval Hotel for free.
